Okay, maybe not dangerous. But it was really, really... not good.
It happened recently at Romano's Macaroni Grill, Elise's favourite place to eat. Right after we sat down, I checked her BG. It was 107 and holding steady on the dex. We ordered and as soon as the bread came, I bolused her for about half of what I thought she was going to eat. She always gets the same thing, but since it was pasta, I usually hold off and bolus her a bit later, sometimes extending it.
We ate some bread, and we waited. Then we waited some more. We finished the bread and waited. I watched as the dex kept showing a steady arrow, but each update was lower than the last. We asked about our food. And asked again. And waited. We played the "D" card. Nothing was done.
At one point, Fred went up front to talk to the manager. He received nothing but "I'm sorry" from the manager. Unfortunately there are zero carbs in apologies.
So far Elise had eaten less than half of the carbs I had bolused her for. And was showing 72 on the dex. I was about to break out the smarties when our food finally arrived... A full 50 minutes after we had ordered it.
Normally we love eating there, but I was appalled not only by how long it took to get our food, but also the total disregard when we explained WHY it was so important that we get our food ASAP.
They were not busy. Our order was not difficult. And we had actually asked that the kids' food come out with our appetizer (it came out about 35 minutes after we received the appetizer). Maybe I shouldn't have bolused her ahead of time, but I am a huge believer in the pre-bolus and we did have some bread.
The final kick in the teeth came when we got the bill and went to leave. Would you believe we received NO discount on the bill, and no manager came to apologize to us?
Will this change how we bolus Elise at restaurants? Probably not... this is how we've always done it and never had a problem before. But I'm guessing I should have thrown down the "D" card a lot earlier and been more vocal when we didn't get a response.
Just another thing to think about when dining out with "D".